Terms of Service

Version 1.0 · Last updated 28 July 2026 · Effective 28 July 2026

1. About these Terms

These Terms of Service ("Terms") are an agreement between you and Anmaya Health Technologies Private Limited, registered office at Pavithram Towers, 13/77, Nehru Nagar West, Kalapatti Road, Coimbatore 641014, Tamil Nadu, India ("Anmaya", "we", "us").

They govern your use of Anmaya Connect— the website at anmaya.health, the installable web app, and related services (the "Platform").

If you hold an account, you accept these Terms by ticking the acceptance box at sign-up.
If you use the Platform without an account — browsing, registering interest in an offering, or enquiring about a catalogue item — you accept these Terms by doing so.

Your consent to the processing of your personal data is a separate action, given through a distinct notice, and is never bundled into your acceptance of these Terms. Our Privacy Policy explains how we handle personal data.

2. Who uses the Platform

MembersAny person working in, studying for, or teaching the AYUSH professions — Ayurveda, Yoga & Naturopathy, Unani, Siddha and Homoeopathy — in clinical, therapy, support, administrative, technical or teaching roles, who holds an account
EmployersOrganisations using the Platform to be found, to maintain a page, or to hire
SuppliersOrganisations listing a catalogue of goods or materials to the AYUSH sector
OrganisersMembers who publish a course, workshop or retreat
RequestersAnyone, with or without an account, who registers interest in an offering or enquires about a catalogue item
VisitorsAnyone using the Platform without an account
Third partiesPeople and organisations who appear without joining — including patients described in published content, and organisations whose pages are built from Member-supplied information

"Content" means anything submitted or published on the Platform.

Eligibility

  • You must be at least 18 years old to hold an account or to submit a request. We do not knowingly permit accounts or requests from anyone under 18.
  • You must have capacity to contract under Indian law and must not be barred from using the Platform by any law, court, council or regulator.
  • Information you give us must be accurate, current and complete — including a genuine council registration number where you claim registered-practitioner status, and genuine licence details where a Supplier claims a compliance mark.
  • One account per person. Accounts may not be shared, sold or transferred.
  • Impersonating a person, practitioner, institution or business is prohibited and may be an offence under the Information Technology Act, 2000.

3. What the Platform is, and what it is not

Anmaya Connect is a professional networking, discovery, hiring, learning and supplier-directory platform for the AYUSH professions.

We are an intermediary. Anmaya is an intermediary within the meaning of section 2(1)(w) of the Information Technology Act, 2000. Content is created and published by users. We do not initiate transmissions, select their recipients, or select or modify the information they contain, except in relation to moderation and formatting as described below.

We are not a certifying or licensing body. Our badges reflect our own review of documents or profiles. They are not a statutory registration, licence, accreditation or certificate, and do not substitute for registration with a council, a manufacturing or food licence, or NABH or NABH-AYUSH accreditation.

We do not provide healthcare. Anmaya does not provide medical advice, diagnosis or treatment, does not practise any system of medicine, and is not a clinical establishment.

We do not sell anything, and we handle no money. We are not a marketplace, a ticketing platform, a payment service or a seller of goods. We do not process payments, hold funds, take commissions, fulfil orders, or act as agent for any user. Where a fee, price or rate appears on the Platform it is stated by the user who published it, and any money changes hands directly between the parties, off the Platform.

We are not a party to what follows. Anmaya is not party to any employment relationship, engagement, course enrolment, retreat booking, supply contract, consultation or clinical relationship formed between users. We are not an employment exchange, recruitment agency, placement agency, tour operator or distributor.

4. Your account

  • You are responsible for activity under your account. Keep your credentials confidential and tell us at grievance@anmayahealth.com if you suspect unauthorised access.
  • We may ask you to re-verify your identity, credentials or licences at any time, including after inactivity, on a change of status, or on a credible complaint.
  • You may deactivate or delete your account at any time from account settings.

5. Verification and badges

Verification is the core of the Platform, so we describe it precisely and do not overstate it.

5.1 Member marks

  • Human-verified — a Profiler has read the profile and formed a good-faith view that a real, appropriately qualified person is behind it. A judgement about authenticity, not a check of any credential against any register.
  • Anmaya Verified — in addition, we have checked the council registration number supplied against the register or record available to us for that council at the time of checking. What we can check varies by council and by State. The register consulted and the date consulted are shown on the profile. Where no accessible register exists, we say so rather than issue the badge.
  • Profiler — verification rights granted by us to a senior practitioner or educator, with a public count of members they have verified.

A vouch never implies credential verification. It expedites review; it does not replace it and never produces an Anmaya Verified badge on its own.

Members in roles for which no statutory register exists — therapists, instructors, support and administrative staff — may hold Human-verified status but cannot hold Anmaya Verified, because there is nothing to check against. This is a limitation of the registers, not a comment on the Member.

5.2 Supplier marks

Supplier marks are separate from Member marks, are displayed differently, and are never merged with them.

  • Verified Supplier— we have reviewed the organisation's identity and registration documents.
  • AYUSH Licensed Manufacturer, FSSAI Licensed, GMP Certified — we have reviewed a document evidencing that licence or certificate.

Every Supplier mark means: a document was submitted to us and reviewed on the date shown. It does not mean the licence is currently valid, in good standing, or unsuspended. Licensing and food safety authorities may suspend, cancel or vary a licence at any time, and we do not receive notice when they do. Marks lapse automatically at the recorded expiry date; they do not lapse on suspension unless we are told.

No Supplier mark is an endorsement of any product, its quality, safety, efficacy, purity, potency or fitness for purpose. A standing statement to that effect appears on every Supplier page.

No badge on this Platform can be purchased. There is no paid tier, priority placement or promoted listing for any badge, and there never will be while these Terms stand.

5.3 Limits, and your duty to tell us

  • Verification is point-in-time, not continuous monitoring, and is not a guarantee of competence, conduct, current status, or the accuracy of anything else displayed.
  • Registers may be incomplete, out of date or unavailable. A missing badge does not mean a Member is unqualified or a Supplier unlicensed.
  • You must tell us within 7 days if your council registration, manufacturing licence, food licence or certification lapses, is suspended, is cancelled, or becomes subject to disciplinary or regulatory proceedings or conditions. Continuing to display a mark after such an event without telling us is a serious breach of these Terms.
  • We re-verify Member badges at least every 24 months and Supplier documents at their recorded expiry, and may re-verify at any time.

5.4 Timing, refusal, revocation

  • We aim to complete Member review within one working day and Supplier review within three working days of a complete submission. These are targets, not guarantees.
  • We may refuse, suspend or revoke any mark where information is false, outdated, unverifiable or misleading, where a registration or licence has lapsed, or on a credible complaint. Where practicable we tell you first; where the risk to others is immediate we may act first and tell you after.
  • You may ask us to reconsider by writing to grievance@anmayahealth.com. We respond within 15 days. A badge is not a right.

5.5 Profilers and vouches

  • Profiler status is granted and withdrawn at our discretion.
  • A Profiler reviews for authenticity and plausibility, not competence. A Profiler acting honestly and with reasonable care is not personally liable to you for a verification that later proves mistaken.
  • If you extend a vouch, you confirm you personally know the person and have a reasonable basis to believe their stated identity and qualifications are genuine. You are not warranting their competence.
  • Vouching for payment or other consideration is prohibited.

6. Your public profile and search visibility

Being findable is the purpose of the Platform. Please read this clause.

Public by default and indexed by search engines: your name, photograph, professional title and qualifications, system of medicine, specialities, city and State, verification badges and their dates, organisation affiliations, published content, and any offerings you publish.

Your council registration number is shown in full only to signed-in users. Publicly and to search engines it appears masked (for example TN-AYUSH-…204). You may choose to publish it in full; we recommend against it.

Never public: email, phone, date of birth, gender, résumé, job applications and their status, identity documents, Supplier compliance documents, Profiler review notes, who vouched for you, hiring contact details, rosters, enquiries, and requester contact details.

Your controls. You can hide non-essential fields and set your profile to Members-only, which removes it from public view and search indexing. A public verified profile must show at least your name, qualifications and verification status.

Search engines are outside our control.We de-index promptly on our side. Copies already in a search index, cache or third-party archive disappear on that provider's timetable, not ours.

7. Content you publish

7.1 Your responsibilities

You must have the right to publish everything you submit. You must not infringe intellectual property, breach confidentiality or an employment obligation, or publish anything given to you in confidence.

7.2 Clinical content and patient information

This clause is strictly enforced.

You must not publish personal data about a patient. If you publish content describing the assessment, treatment or outcome of one or more individuals, you confirm that:

  • You have the patient's informed written consent to publish, and will keep evidence of it for as long as the content remains published;
  • You have de-identified the account — no name or initials, no identifiable photograph, no registration, UHID or ABHA number, no exact dates, age given as a band, no locality below district level. Where a rare condition combined with a location could identify someone, generalise further or do not publish;
  • The account is truthful and reflects care you personally provided or supervised.

We may have a Profiler review clinical content before or after publication, and may unpublish anything that does not meet this clause without waiting for your response.

If a person believes published content describes them, they may write to our Grievance Officer (clause 15). We will remove it from public view while we investigate. No account is needed to make that request.

7.3 Health claims, product claims and advertising rules

You must not publish anything — in a profile, article, offering listing, catalogue item description or anywhere else — that:

  • Contravenes the Drugs and Magic Remedies (Objectionable Advertisements) Act, 1954 — in particular claims that a remedy, product, therapy or programme diagnoses, cures, mitigates, treats or prevents a condition in the Schedule to that Act (which includes, among others, cancer, diabetes, heart disease, hypertension, epilepsy, sterility and sexual impotence);
  • Makes a therapeutic claim for a product that its licence does not support, or contravenes the Drugs and Cosmetics Act, 1940 and rules made under it;
  • Contravenes the code of ethics or professional conduct regulations of your registering council (NCISM, NCH, or the relevant State Council), including restrictions on advertising, solicitation of patients, testimonials and touting;
  • Is a misleading advertisement or unfair trade practice under the Consumer Protection Act, 2019;
  • Guarantees a clinical outcome, or discourages a reader from seeking emergency or specialist care.

Compliance with your council's code, and with the licensing regime applicable to your products, is your responsibility, not ours. Publishing here does not exempt you from either, and we do not advise you on them.

We apply particular scrutiny to therapeutic claims in offering listings and in catalogue items for medicines, and may unpublish them without prior notice.

7.4 Prohibited content

You must not host, display, upload, modify, publish, transmit, store, update or share anything that:

  1. belongs to another person and to which you have no right;
  2. is obscene, pornographic, paedophilic, invasive of another's privacy including bodily privacy, insulting or harassing on the basis of gender, racially or ethnically objectionable, relating to or encouraging money laundering or gambling, or otherwise contrary to the laws of India;
  3. is harmful to a child;
  4. infringes a patent, trademark, copyright or other proprietary right;
  5. deceives or misleads about the origin of a message, or knowingly communicates information that is patently false or misleading but may reasonably be perceived as fact;
  6. impersonates another person;
  7. threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign States or public order, incites a cognisable offence, prevents investigation of an offence, or insults another nation;
  8. contains a virus or code designed to interrupt, destroy or limit the functionality of any computer resource;
  9. is patently false and published with intent to mislead or harass for financial gain or to cause injury.

7.5 Prohibited conduct

You must not:

  • Solicit patients for services you are not qualified or registered to provide;
  • Offer for supply any product you are not licensed to manufacture, store, sell or distribute;
  • Scrape, crawl, harvest, resell or redistribute Member, Employer, Supplier, roster or enquiry data, or access the Platform by automated means except through an interface we authorise in writing;
  • Reverse engineer or attempt to derive the Platform's source code;
  • Conduct penetration testing, vulnerability scanning or load testing without our written authorisation. If you find a vulnerability, tell us at grievance@anmayahealth.com — we will not pursue good-faith researchers who report responsibly and do not exfiltrate data;
  • Circumvent rate limits, access controls, verification gates, or other users' visibility settings;
  • Create fake accounts, submit false requests or enquiries, manipulate verification, or trade in accounts, badges or vouches;
  • Send spam or unsolicited commercial communications.

7.6 Moderation and takedown

We may remove or restrict Content, or suspend or terminate accounts, where we reasonably believe these Terms have been breached or where the law requires it. Where practicable we give notice, reasons and an opportunity to be heard; where the harm is immediate — impersonation, patient identification, a therapeutic claim on a medicine, fraud, a fraudulent listing — we may act first.

Anyone may report Content to our Grievance Officer (clause 15). We remove content prima facie in the nature of impersonation, or of nudity or a sexual act, within 24 hours of a valid complaint. We act on court orders and lawful government directions within 36 hours, and provide information lawfully required by an authorised government agency within 72 hours.

7.7 Copyright complaints

Write to grievance@anmayahealth.com with: identification of the work, identification of the material and its location, your contact details, a statement of good-faith belief that the use is unauthorised, and a statement that your information is accurate. We will remove or disable access and notify the user, who may submit a counter-notice. Repeat infringers lose their accounts.

8. Rights you give us in your Content

You keep ownership of what you create. To operate the Platform you grant us a non-exclusive, worldwide, royalty-free, sub-licensable licence to host, store, reproduce, adapt for formatting and display, publish, distribute and make available your Content on the Platform and to search engines, for the purpose of running and promoting the Platform.

The licence ends when you delete the Content or your account, except that we may retain copies in backups and logs for the periods in the Privacy Policy, and we cannot recall copies already cached or indexed by third parties.

Aggregated insights. We may create and publish statistical, aggregated insights about the AYUSH workforce and supply sector. These will not identify you or allow you to be re-identified.

AI training. We do not use your Content to train or fine-tune artificial intelligence models. If that changes, we will tell you, ask for your consent, and update these Terms before doing so.

9. Jobs

For candidates

  • Applying is free. No Employer may charge you any fee — for applying, an interview, training, placement, a deposit or anything else. If anyone asks you for money in connection with a role found here, report it and do not pay.
  • We do not guarantee you will be contacted, interviewed or hired, and we do not verify the accuracy of listings beyond basic checks.
  • Your résumé and contact details reach an Employer only when you apply to their listing.
  • Verify any offer independently before resigning a position, paying anything, or travelling.

For Employers

  • You are solely responsible for the accuracy and legality of your listings and your hiring practices, including compliance with the Rights of Persons with Disabilities Act, 2016, the Maternity Benefit Act, 1961, the Code on Wages, 2019, and all other applicable labour and anti-discrimination law.
  • You must not post a role that does not exist, misrepresent remuneration or terms, or build a candidate database for any purpose other than filling the roles you advertise.
  • You must not charge candidates any fee, directly or through an agent.
  • Only require credentials lawfully relevant to the role.
  • Candidate data may be used only to assess that candidate for that role and directly related roles, must be kept secure, and must be deleted when no longer needed. You are an independent Data Fiduciary in respect of it.

10. Courses, workshops and retreats ("Offerings")

10.1 Who may publish

Only Members holding the Anmaya Verifiedbadge, with a live profile, may publish an Offering. An Offering is unpublished and removed from all listings if the Organiser's profile ceases to be live or verified.

10.2 The Organiser's responsibilities

You are solely responsible for the Offering — its accuracy, its delivery, its safety, and every legal obligation attaching to it. In particular:

  • Accuracy. Dates, times, venue, capacity, fees, inclusions, exclusions, accommodation, meals and prerequisites must be true when published and kept updated. Material changes must be notified to everyone on your roster.
  • Legality. You must hold every permission, registration, insurance and licence the Offering requires — including for premises, food service, accommodation, fire safety and any activity involving physical exertion or therapeutic intervention.
  • Certificates. Any certificate you offer is yours, issued by you or your stated issuing body. It is not an Anmaya credential and Anmaya does not accredit, endorse or recognise it. Listings display certificate claims as stated by the Organiser. You must not describe a certificate as approved, recognised or accredited by Anmaya, or by any council, university or authority, unless that is true and you can evidence it.
  • Claims. Clause 7.3 applies in full. A retreat or programme must not be advertised as curing, treating or preventing any condition in the Schedule to the Drugs and Magic Remedies Act, 1954.
  • Health and safety. You are responsible for assessing whether a participant is suited to the activity, and for what happens during it.

10.3 Fees and payment — read this

Anmaya does not sell places, does not take payment, and holds no money. Any fee shown on an Offering is stated by the Organiser and collected by the Organiser directly, off the Platform.

  • Registering interest is not a purchase, a ticket, a booking or a guaranteed place. A place exists only when the Organiser confirms it, and any contract for it is between you and the Organiser.
  • Anmaya offers no refunds, no cancellation rights, no guarantee that an Offering will run, and no protection if it does not. We are not a party to your payment and cannot recover it.
  • Organisers must publish their own cancellation and refund terms on every Offering that carries a fee, and must honour them.
  • Requesters:before paying anything, satisfy yourself of the Organiser's identity, the Offering's reality, and the terms on which your money is taken. Prefer traceable payment methods. Report anything that looks wrong to us — but understand that we cannot get your money back.

10.4 Capacity, waitlists and cancellation

Requests beyond stated capacity are recorded as waitlisted. Confirmation is entirely the Organiser's decision. Capacity may be increased but not reduced below the number already confirmed. If an Offering is cancelled, we notify everyone on the roster and mark the listing cancelled; any refund is a matter between Organiser and participant.

11. Suppliers and catalogues

11.1 Listing

A Supplier organisation may list a catalogue after its claim and documents have been reviewed and approved. Catalogue items must be genuine, accurately described, and accompanied by real photographs of the actual product.

11.2 Licensing and legal compliance

You are solely responsible for holding, and complying with, every licence, registration and standard your products require — including under the Drugs and Cosmetics Act, 1940and its rules for ASU&H medicines, the Food Safety and Standards Act, 2006 and the display requirements for online food listings, the Legal Metrology Act, 2009 for declarations, and all applicable labelling, storage and transport rules.

You must not list an item in a category for which you lack the required licence, and you must tell us within 7 days if any licence lapses, is suspended, varied or cancelled.

11.3 No marketplace, no endorsement

Anmaya lists and connects. It does not sell, stock, inspect, test, warrant, distribute, fulfil, or take any part in a supply transaction. Prices, rates, minimum order quantities and availability are stated by the Supplier. Any purchase is a contract between buyer and Supplier, concluded off the Platform.

Anmaya gives no warranty as to the quality, safety, efficacy, purity, potency, authenticity, legality or fitness for purpose of any product listed. Liability for a product rests with the Supplier and, where applicable, its manufacturer, under the Consumer Protection Act, 2019 and the Drugs and Cosmetics Act, 1940.

Buyers should verify licences and product quality independently before purchasing, particularly for medicines and food items. A Supplier badge tells you a document was reviewed on a date; it does not tell you what is in the bottle.

12. Registering interest and making enquiries

This clause applies to anyone who registers interest in an Offering or enquires about a catalogue item, whether or not you hold an account.

  • We ask only for your name and mobile number, and optionally your email, a quantity and a short note. We verify your mobile number by one-time password.
  • Do not include medical details. The note field is a short courtesy message. It is not a place for symptoms, diagnoses, medical history or any health information, and content of that kind may be removed.
  • Your details are passed to the named recipient only — the Organiser or Supplier you contacted — so that they can respond. They are shown to no one else.
  • Registering interest or enquiring creates no contract, no place, no order and no obligation on anyone. The recipient decides whether and how to respond.
  • If you have no account, we send you a private link by SMS. Use it to check status, cancel your request, or withdraw your consent and have your details deleted. You do not need to create an account to do any of that.
  • Rate limits apply. Repeatedly submitting false, abusive or spam requests will result in your number being blocked.

13. Terms for recipients of enquiry data

If you receive a roster entry or an enquiry — as an Organiser or a Supplier — you become an independent Data Fiduciaryfor that person's data from the moment it reaches you, and you agree to the following. You accept these terms when you enable an Offering composer or a Supplier catalogue.

  • Single purpose. Use the details only to respond to that specific request. Nothing else.
  • No list-building. Do not add the person to a mailing list, broadcast group, WhatsApp group or CRM for unrelated marketing, do not sell or share their details, and do not use them for any other offering, product or campaign.
  • Honour withdrawals. If we tell you a person has withdrawn consent or asked for erasure, delete their details from your own records promptly and confirm on request.
  • Keep it secure, and delete it when the request is closed and no longer needed.
  • Exports. Where we allow you to export your own roster or enquiry list, the obligations above follow the export. Once data leaves the Platform we cannot enforce our retention periods for you — that responsibility becomes yours.
  • Breach of this clause is grounds for immediate withdrawal of your publishing or catalogue rights.

14. Organisation, college and supplier pages

We may create a page for a clinic, hospital, wellness centre, college or supplier from information supplied by Members and from public sources, before that organisation joins the Platform.

Such a page is not an endorsement by, or evidence of any relationship with, that organisation. Affiliations shown on it are claimed by individual Members and, unless expressly marked as confirmed, have not been verified with the institution.

An organisation may claim its page, correct it, or ask us to remove it by writing to grievance@anmayahealth.com. We respond within 15 days.

15. Notifications

  • Service messages — verification outcomes, one-time passwords, request and enquiry alerts, roster and status updates, security alerts, grievance responses, changes to these Terms — are part of the service and cannot be switched off while you hold an account or an open request.
  • Job alerts, network updates and newsletters are optional. Choose your channels in settings and change them at any time. Every promotional email carries an unsubscribe link.
  • We contact you by email and SMS. SMS is sent through registered sender channels under TRAI's commercial communications regulations, with transactional and promotional traffic kept separate.

16. Fees

The Platform is currently free for all users. We may introduce charges for optional or premium features in future. If we do, we will give at least 90 days' notice, publish prices before you commit, and never charge retrospectively. We will never sell a badge, a verification outcome, a compliance mark, or placement in search results.

17. Early access and availability

Parts of the Platform are new. Features may change, be limited or be withdrawn, performance may vary, and we give no service level commitment. The Platform is provided "as is" and "as available".

18. Grievance redressal

Grievance Officer
[INSERT: name] · Anmaya Health Technologies Private Limited
Pavithram Towers, 13/77, Nehru Nagar West, Kalapatti Road, Coimbatore 641014, Tamil Nadu, India
grievance@anmayahealth.com

You may complain about any Content, any user's conduct, any verification or compliance mark, any Offering or catalogue listing, or any breach of these Terms, by writing to the Grievance Officer. You do not need an account to complain.

  • We acknowledge every complaint within 24 hours.
  • We resolve within 15 days, with reasons. Complaints about impersonation, or nudity or sexual content, are actioned within 24 hours.
  • If you are unhappy with our decision or inaction, you may appeal to the Grievance Appellate Committee at gac.gov.in within 30 days, under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
  • For complaints about personal data, see the Privacy Policy — you may also complain to the Data Protection Board of India.

19. Our intellectual property

The Anmaya and Anmaya Connect names and logos, all badge and compliance-mark designs, and the Platform's software, design and structure belong to Anmaya Health Technologies Private Limited. You may not use our marks or badge designs without written permission, or display any Anmaya mark off the Platform in a way that misstates your verification or compliance status.

20. Third-party services

The Platform links to services we do not control — organiser and supplier websites, employer sites, search engines, payment tools used off-platform. We are not responsible for them, their content or their privacy practices.

21. Disclaimers

To the maximum extent permitted by law:

  • The Platform is provided without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy and non-infringement.
  • We do not warrant that the Platform will be uninterrupted, secure or error-free.
  • Verification reduces risk; it does not eliminate it. We do not warrant the accuracy, completeness, currency or reliability of any profile, credential, badge, compliance mark, organisation page, job listing, Offering, catalogue item or item of Content, notwithstanding our review processes.
  • We give no warranty about any product, course, workshop, retreat or service offered through the Platform, about whether it will be delivered, or about the conduct of any Organiser, Supplier, Employer, Member or third party.
  • Anyone relying on the Platform for a clinical, employment, purchasing, financial or personal healthcare decision must exercise their own independent judgement and diligence.

22. Limitation of liability

To the maximum extent permitted by Indian law:

  • Neither party is liable for indirect, incidental, special, punitive or consequential loss, or for loss of profit, revenue, business, goodwill, opportunity, employment or reputation.
  • We are not liable for any money you pay to another user, for any product, course, workshop, retreat or service you obtain through the Platform, or for any loss, injury or harm arising from it.
  • Our total aggregate liability for all claims in any 12-month period is limited to the greater of the fees you paid us in that period and ₹25,000.
  • Nothing limits liability that cannot be limited by law, including for death or personal injury caused by negligence, fraud, gross negligence or wilful misconduct.

23. Indemnity

You will indemnify Anmaya and its directors, officers, employees and Profilers against claims, damages, losses and reasonable legal costs arising from: your breach of these Terms; your Content, including clinical content and any patient's claim in relation to it; false or misleading credential, licence or certificate claims; any Offering you run or product you supply, including injury, loss or non-delivery; your misuse of roster or enquiry data; breach of your council's code of ethics or of any licensing regime; or violation of any law or third-party right.

24. Suspension and termination

  • You may deactivate or delete your account at any time.
  • We may suspend or terminate your account, unpublish your Offerings, or remove your catalogue, for breach, for false verification or licence claims, for conduct risking harm to others, or where the law requires it — with reasonable notice and reasons, except where the risk is immediate.
  • On termination, your public profile, Content, Offerings and catalogue are removed. We retain data only as described in the Privacy Policy and as required for legal, regulatory, tax and dispute-resolution purposes.
  • You may export your data before deletion; we keep an export available for 30 days after you request deletion.
  • Clauses 7.2, 8, 13, 19, 21, 22, 23, 25 and 26 survive.

25. Data protection

Your personal data is handled as described in our Privacy Policy, under the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025. Consent is given separately from your acceptance of these Terms, itemised by purpose, and may be withdrawn at any time — including by people who hold no account.

26. Governing law and jurisdiction

These Terms are governed by the laws of India. The courts at Coimbatore, Tamil Nadu have exclusive jurisdiction, subject to any right you have to approach a consumer forum where you reside.

27. Changes to these Terms

We may revise these Terms. For material changes we give at least 15 days' notice by email and in-app before they take effect, and publish the new version. Continuing to use the Platform after the effective date means you accept them; if you do not, you may delete your account. Previous versions are available on request.

Annual reminder. At least once a year we will remind you of these Terms and the Privacy Policy, and that non-compliance may result in removal of your Content or termination of your account.

28. General

  • Assignment. You may not assign these Terms. We may assign to an affiliate or in connection with a merger, acquisition or sale of assets, on notice.
  • Force majeure. Neither party is liable for failure caused by events beyond reasonable control.
  • Severability. An unenforceable provision is modified to the minimum extent necessary or severed; the rest continues.
  • Waiver. Failure to enforce is not waiver.
  • Notices. We contact you at your registered email, by SMS, or through the Platform. Contact us at privacy@anmayahealth.com or the registered address above.
  • Language. Published in English. We will provide a translation into any language listed in the Eighth Schedule to the Constitution of India on request. In case of conflict the English version prevails.
  • Entire agreement. These Terms, the Privacy Policy and the applicable consent notices are the entire agreement between you and Anmaya regarding the Platform.

Anmaya Health Technologies Private Limited · Pavithram Towers, 13/77, Nehru Nagar West, Kalapatti Road, Coimbatore 641014, Tamil Nadu, India · privacy@anmayahealth.com

See also our Privacy Policy.